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Horizon Hosted Cloud Phone System

Horizon Hosted is a Cloud Based telephone system with the telephony switching equipment residing in the Telephone Exchange, resulting in a low initial outlay costs, thus putting some of the most advanced Telecoms features available within easy reach of any size Business.

 

Horizon is ideal for any small to medium sized business and is especially highly suited and cost effective in organisations that have remote workers and more than one site that work together. The system is capable of serving hundreds of employees. Here are some examples of how Horizon is often used:

Dynamic businesses wanting flexibility – businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both), or their colleague. And if they miss a call they can pick up their voicemail no matter where they are.

Voicemail-to-email- pick-up your voicemail messages either from the telephone and/or with your email.

Cutting Edge Companies - imagine never having to worry about upgrading your equipment or software. Well that's exactly what happens with Horizon Hosted which is continually being upgraded with the lasted software version downloaded automatically every night.

Home-workers - every handset is effectively an Internet device which can be plugged in anywhere in the World with unrestricted Internet access and work as part of the office phone system

Ideal for multi sites – the service is provided centrally so you don’t need an expensive system on each site. Horizon connects branch offices together, calls are free between locations (including Internationally) and everyone shares the same dial plans and directories.

No on-going maintenance costs – hosted on your behalf, there are no expensive maintenance or running costs and you pay for what you use on a simple per-user basis.

Mobile & Laptop Apps - enable your portable device to seamlessly connect and integrate with the main telephone system wherever you can get an Internet connection via WiFi or 3/4G mobile data, so that you can take, make and transfer calls on your Business phone numbers as if you were in the office.

Improving customer contact – put calls on hold, play marketing messages, move calls seamlessly between users and offices, and your customers will get the best experience when calling your business.

Call Recording – Horizon provides a cost-effective way to record calls with MiFID ll compliancy. This centralised feature means calls can be recorded from any location, in any direction and configured instantly at the click of the mouse.

Free Polycom VVX411 handsets - when you use our Converged Internet access on a 3 year contract

The online portal provides a simple-to-use Administrator interface that allows you to see at a glance call stats , system directory, user lists and permissions, call control call recordings and change phone settings.
This can be administered by an IT Manager or control can be passed down to some or all users as required.
 
 
 

 
 
The mobile app logs your mobile phone, PC or tablet onto the phone system using WiFi or 3/4G mobile data from anywhere in the World and becomes part of the office phone system enabling you to make, take and transfer office landline calls, record calls and see real-time presence of other users as part of a unified central phone system.
 
 
 
 
Call Recording enables you to record your choice of call types, be inbound, outbound or all calls, selected calls or calls on demand and store them securely online and with easy search criteria for quick retrieval.
 

 

 Horizon Hosted Telephony Brochure 


Horizon Hosted User Guide

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